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Join nowShipping policy
Shipping Policy
Thank you for shopping with Balinova! We are dedicated to providing high-quality, comfortable baby and toddler apparel delivered safely to your doorstep.
Order Processing:
• All orders are processed and prepared for dispatch within 1–3 business days (excluding weekends and holidays) after order confirmation.
• Once your order ships, you will receive a shipping confirmation email containing your tracking number.
Estimated Delivery Times (United States):
• Standard / Economy Shipping: Estimated delivery within 7–12 business days.
• Shipping rates are calculated and displayed automatically at checkout prior to final payment.
Order Tracking:
You will receive an email confirmation with a tracking link as soon as your package has dispatched. Please allow 48 hours for tracking information to update.
Customs, Duties & Taxes:
Balinova is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
Damaged or Lost Packages:
If your package arrives damaged or is lost in transit, please contact us immediately at support@balinova.store with your order number and photos of the damaged item.
Questions & Contact:
If you have any questions regarding shipping or need an update on your order, please reach out to us at support@balinova.store.